Cookie Policy

Gentle Procedures UK

Effective date: September 2025

This Cookie Policy explains how Gentle Procedures UK uses cookies and similar technologies on our website www.gentleprocedures.co.uk.

By using our website, you consent to the use of cookies in accordance with this policy.

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work, improve functionality, and provide information to site owners.

2. Types of Cookies We Use

Strictly Necessary Cookies
Required for the operation of our website (e.g. security, logging into secure areas, booking system). These are used under legitimate interests and do not require consent.

Performance & Analytics Cookies
Help us understand how visitors use our site and improve user experience (e.g. page visits, time spent). These are only used with your consent.

Functionality Cookies
Allow the site to remember your preferences (e.g. language settings). These are only set with your consent.

Marketing Cookies
Used to deliver relevant adverts to you on other platforms. These are only set with your consent.

3. Examples of Cookies We Use

_ga, _gid (Google Analytics) – track visitor behaviour and help us improve the site.
wordpress_logged_in (WordPress) – remembers your login session.
SEMBLE (Semble Pay) – ensures secure booking and payment sessions.

4. Third-Party Cookies

Some cookies are placed by third-party services we use, such as:

WordPress – to manage website performance and functionality.
Semble – for secure bookings and payments.
Analytics tools (e.g. Google Analytics) – for visitor tracking and performance monitoring.

We do not control third-party cookies. Please refer to their privacy policies for more details.

5. Consent and How to Withdraw It

When you first visit our site, a cookie banner will ask for your consent to use non-essential cookies.

You can accept all, reject non-essential, or manage your preferences at any time.
You may also withdraw consent later by reopening the cookie banner or adjusting your browser settings.

Please note that disabling cookies may affect site functionality, particularly bookings and secure areas.

6. Link to Privacy Policy

For more information about how we process your personal data, please see our [Privacy Policy].

7. Updates to This Policy

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

If you have questions about this Cookie Policy, please contact:

Data Protection Officer

LBC Consultants Ltd

2040 The Crescent

Birmingham Business Park

Birmingham, B37 7YE

Email: info@gentleprocedures.co.uk

If you are not satisfied with our response, you may complain to the Information Commissioner’s Office (ICO): www.ico.org.uk.

Cookie Policy

Gentle Procedures UK

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